Whether you are planning to
start a brand-new business, expand an existing company, or get financing
for a business venture, you will need to write a business plan. A
business plan not only lends your business a sense of credibility, but
also helps you to cover all your bases, increasing your chances of
success.
Although writing a business plan can be a lengthy, intimidating project,
it is not necessarily difficult. Here is an overview of how to write a
successful business plan.
What to Include in Your Business Plan
Your business plan needs to demonstrate that you have thoroughly
considered all aspects of running your business. To that end, the
standard business plan has nine major sections, covering everything from
your business’s mission statement to a detailed financial analysis.
Executive Summary
The first – and most
important – section of your business plan is the executive summary. This
section is so important that it should literally be the first thing the
reader sees – even before the table of contents! However, it should also
be written last, as you’ll have a better understanding of the overall
message of your business plan after you’ve researched and written the
other sections.
One of the most important parts of the executive summary is the mission
statement. The mission statement is only three or four sentences long,
but it should pack the most punch out of everything else in your
business plan: Those four sentences are responsible for not only
defining your business, but also capturing the interest of your reader.
The rest of your executive summary should fill in the important details
that the mission statement glosses over. For instance, your executive
summary should include a short history of the business, including
founder profiles and start date; a current snapshot, listing locations,
numbers of employees, and products or services offered; and a summary of
future plans and goals.
This section is a candidate for a bulleted format, which allows you to
list main points in a manner that is easy to scan. Avoid using too much
detail – remember, this section is a summary. A page or two is usually
sufficient for an executive summary.
Market Analysis
The next section of your business plan focuses on market analysis. In
order to show that your business has a reasonable chance for success,
you will need to thoroughly research the industry and the market you
intend to sell to. No bank or investor is going to back a doomed
venture, so this section is sure to fall under especially close scrutiny
if you are looking for financing.
Your market analysis should describe your industry, including the size,
growth rate, and trends that could affect the industry. This section
should also describe your target market – that is, the type or group of
customers that your company intends to serve. The description of your
target market should include detail such as:
• Distinguishing characteristics
• The needs your company or product line will meet
• What media and/or marketing methods you’ll use to reach them
• What percentage of your target market you expect to be able to wrest
away from your competitors
In addition, your market analysis should include the results of any
market tests you have done, and an analysis of the strengths and
weaknesses of your competitors.
Company Description
After your market analysis, your business plan will need to include a
description of your company. This section should describe:
• The nature of your business
• The needs of the market
• How your business will meet these needs
• Your target market, including specific individuals and/or
organizations
• The factors that set you apart from your competition and make you
likely to succeed
Although some of these things overlap with the previous section, they
are still necessary parts of your company description. Each section of
your business plan should have the ability to stand on its own if need
be. In other words, the company description should thoroughly describe
your company, even if certain aspects are covered in other sections.
Organization and Management
Once you have described the nature and purpose of your company, you will
need to explain your staff setup. This section should include:
• The division of labor – how company processes are divided among the
staff
• The management hierarchy
• Profiles of the company’s owner(s), management personnel, and the
Board of Directors
• Employee incentives, such as salary, benefits packages, and bonuses
This goal of this section is to demonstrate not only good organization
within the company, but also the ability to create loyalty in your
employees. Long-term employees minimize human resource costs and
increase a business’s chances for success, so banks and investors will
want to see that you have an effective system in place for maintaining
your staff.
Marketing and Sales Management
The purpose of the marketing and sales section of your business plan is
to outline your strategies for marketing your products or services. This
section also plans for company growth by describing how the growth could
take place.
The section should describe your company’s:
• Marketing methods
• Distributions methods
• Type of sales force
• Sales activities
• Growth strategies
Product or Services
Following the marketing section of your business plan, you will need a
section focusing on the product or services your business offers. This
is more than a simple description of your product or services, though.
You will also need to include:
• The specific benefits your product or service offers customers
• The specific needs of the market, and how your product will meet them
• The advantages your product has over your competitors
• Any copyright, trade secret, or patent information pertaining to your
product
• Where any new products or services are in the research and development
process
• Current industry research that you could use in the development of
products and services
Funding Request
Only once you have described your business from head to toe are you
ready to detail your funding needs. This section should include
everything a bank or investor needs in order to understand what type of
funding you want:
• How much money you need now
• How much money you think you will need over the next five years
• How the money you borrow will be used
• How long you will need funding
• What type of funding you want (i.e. loans, investors, etc.)
• Any other terms you want the funding arrangement to include
Financials
The financials section in your business plan supports your request for
outside funding. This section provides an analysis of your company’s
prospective financial success. The section also details your company’s
financial track record for the past three to five years, unless you are
seeking financing for a startup business.
The financials section should include:
• Company income statements for prior years
• Balance sheets for prior years
• Cash flow statements for prior years
• Forecasted company income statements
• Forecasted balance sheets
• Forecasted cash flow statements
• Projections for the next five years – every month or quarter for the
first year, with longer intervals for the remaining years
• Collateral you can use to secure a loan
The financials section is a great place to include visuals such as
graphs, particularly if you predict a positive trend in your projected
financials. A graph allows the reader to quickly take in this
information, and may do a better job of encouraging a bank or investor
to finance your business. However, be sure that the amount of financing
you are requesting is in keeping with your projected financials – no
matter how impressive your projections are, if you are asking for more
money than is warranted, no bank or investor will give it to you.
Appendices
The appendix is the final section in your business plan. Essentially,
this is where you put all of the information that doesn’t fit in the
other eight sections, but that someone – particularly a bank or investor
– might need to see.
For instance, the market analysis section of your business plan may list
the results of market studies you have done as part of your market
research. Rather than listing the details of the studies in that
section, where they will appear cumbersome and detract from the flow of
your business plan, you can provide this information in an appendix.
Other information that should be relegated to an appendix includes:
• Credit histories for both you and your business
• Letters of reference
• References that have bearing on your company and your product or
service, such as magazines or books on the topic
• Company licenses and patents
• Copies of contracts, leases, and other legal documents
• Resumes of your top managers
• Names of business consultants, such as your accountant and attorney
Writing a Successful Business Plan
Despite the quantity of information contained in your business plan, it
should be laid out in a format that is easy to read. Just like with any
piece of business writing, it is important to craft your business plan
with your intended audience in mind – and the bankers, investors, and
other busy professionals who will read your business plan almost
certainly won’t have time to read a tedious document with long-winded
paragraphs and large blocks of text.
Business plans for startup companies and company expansions are
typically between twenty to forty pages long, but formatting actually
accounts for a lot of this length. A strong business plan uses bullet
points throughout to break up long sections and highlight its main
points. Visuals such as tables and charts are also used to quickly relay
specific information, such as trends in sales and other financial
information. These techniques ensure that the reader can skim the
business plan quickly and efficiently.
Think of your audience as only having fifteen minutes to spend on each
business plan that comes across their desks. In that fifteen minutes,
you not only have to relay your most important points, but also convince
the reader that your business venture merits a financial investment.
Your best bet is a well-researched business plan, with an organized,
easy-to-read format and clear, confident prose.
About The Author
Jason Kay is a former professional business plan writer and provides
business start up advice. He contributes to business magazines and
websites such as http://BudgetBusinessPlans.com, which provides business
plan writing services and business plan samples.